The GeM Portal, or Government e-Marketplace, is a revolutionary initiative by the Government of India. It has transformed the way government departments procure goods and services. Whether you are a buyer (government official) or a seller (business owner), the GeM Portal makes transactions smooth, transparent, and efficient.
This guide explains the GeM Portal login process, its features, and how it benefits users. The content is structured to be reader-friendly, using simple words and short sentences to ensure clarity.
What is the GeM Portal?
GeM Portal is an e-marketplace designed specifically for procurement by the government departments, ministries, and public sector units. It enables the government buyers to procure goods and services from registered sellers in a transparent and efficient manner.
GeM Portal was launched in 2016. This portal promotes ease of doing business while ensuring accountability and efficiency in government procurement.
Who Can Access the Gem Portal Login?
The portal is available to:
1. Government Buyers: Central and state government departments. Public sector undertakings (PSUs).
Autonomous bodies and other government organizations.
2. Registered Sellers: Small and medium enterprises (SMEs).
Startups. Large companies selling goods and services.
Why is the GeM Portal Significant?
The GeM Portal has transformed the old procurement process. Here’s why it matters:
Transparency, It eliminates corruption by allowing the direct transaction of buyers and sellers. Efficiency, It reduces paper work and increases the speed of procurement. Cost-Effective, The competitive bidding ensures that the best price is obtained by the government buyers. Accessibility, 24/7 from anywhere
GeM Portal Login Process
To login into the GeM Portal, one has to login with the valid credentials. Given below are the login procedures for buyers as well as for sellers.
How to Login as a Buyer
Open your browser and type https://gem.gov.in
Login You find the login option at the right corner top of the website homepage. Your GeM user ID and password. Complete captcha verification. OTP Verification, You will be getting a one-time password (OTP) on the mobile number you have registered. Enter it to continue. Dashboard Access, Once you log in, you will get your buyer dashboard where you would see what procurements are to be managed.
How to Log In as a Seller
- Accessing GeM Portal: Through your browser, go to https://gem.gov.in
- Click on Login: The login button is found on the home page .
- Seller Login Option: Select seller login before putting in all the credentials.
- Fill in Your Details: Use your registered email or mobile number and password, Captcha verification.
- OTP Verification: You will receive an OTP on your registered contact number. Just enter it and you are in.
- Dashboard: Once you login, you can manage your products, check orders, and track payments.
How to Register on GeM Portal?
If you don’t have an account yet, you will have to register. Here are the steps
For Buyers
- Go to the GeM Portal and click on “Sign Up.”.
- Choose “Buyer” as the user type.
- Fill in your official details: Organization name, Official email ID, Contact number, Verify your details through OTP.
- Submit the form. You’ll receive your login credentials on your email.
For Sellers
- Visit the GeM Portal and click on “Sign Up”.
- Select “Seller” as the user type.
- Provide your business details: GSTIN, PAN number, Bank account details.
- Verify your mobile number and email through OTP.
- Submit the form. Your account will be activated after verification.
Common Issues During GeM Portal Login
Sometimes, users may face problems in logging in. Here are the common problems and their solutions:
| Problem | Solution |
| Forgot password | Utilize the “Forgot Password” option to reset it. |
| OTP not received | Check your network or request OTP again. |
| Account locked due to inactivity | Contact GeM support to reactivate your account. |
| Technical issues | Clear browser cache or use a different browser. |
Features of the GeM Portal
The portal offers numerous features that benefit both buyers and sellers:
For Buyers
- Product Comparison: Compare products based on price and features.
- Transparent Bidding: Get access to fair and competitive bidding processes.
- Order Tracking: Track the status of your order in real-time.
- Custom Catalogues: Have a list of products built for frequently required items
For Sellers
- Dashboard Insights: Analyze sales performance along with orders.
- Easy Product Listing: List products and services.
- Payment Integration: Get direct payments in your account that’s registered.
- Marketing Support: Get visibility of your products to government buyers.
Benefits of the GeM Portal
For Buyers
- Saves time by providing a single platform for procurement.
- Ensures quality through vendor ratings and reviews.
- Promotes accountability with real-time tracking.
For Sellers
- Expands business opportunities by connecting with government buyers.
- Offers equal opportunities for startups and SMEs.
- Eliminates intermediaries, ensuring direct transactions.
How to Reset Your GeM Portal Password?
If you’ve forgotten your password, here’s how to reset it:
Go to the login page and click on “Forgot Password”. Enter your registered email or mobile number. Verify the OTP received at your contact details. Change the password, and confirm it
Log in using the new password.
Important Tips for GeM Portal Users
- Your login credentials must not be shared with anyone
- Your contact details and business information must be updated
- Notifications on deadlines and updates must be checked
- Your internet connection should be stable while logging in.
Contact GeM Portal Support
If you ever experience a problem, then you can contact the support team on GeM,
- Helpline Number: 1800-419-3436
- Email: helpdesk-gem@gov.in
- Working Hours: Monday to Saturday, 9:00 AM to 6:00 PM
Conclusion
The GeM Portal plays an important role in government procurement as well as business expansion. The convenience in the log-in process as well as various other services ensures that buying and selling are smooth processes.
GeM Portal continued playing its part to ease business facilitation in India, through the years until 2025. For either the government buyer or a registered seller, it gives all you want on one single portal. Update and comply with guidelines as you use the GeM Portal.
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